FAQ
The details
Frequently Asked Questions
My roof is leaking! Can you come out right away?
We understand the urgency of a leak. We prioritize emergency repairs and will dispatch a team as quickly as possible to assess the damage and provide a temporary fix to prevent further water intrusion. We’ll then discuss a permanent solution.
Do you offer free estimates?
Yes, absolutely! We provide complimentary, detailed estimates for all our roofing services. We’ll inspect your roof, discuss your options, and provide a clear breakdown of the costs involved.
What kind of warranty do you offer?
We stand behind our work with comprehensive warranties. We offer both a warranty on our workmanship, typically for X years (e.g., 5-10 years), and we also honor the manufacturer’s warranty on the roofing materials, which can range from 25 years to a lifetime, depending on the product. We’ll explain the specifics during our consultation.
Are you licensed and insured?
Yes, we are fully licensed and insured for all roofing work in Ontario. We carry comprehensive liability insurance and workers’ compensation, ensuring peace of mind for our clients and our team.
How often should I have my roof inspected?
We recommend having your roof inspected at least once a year, ideally in the spring or fall, to catch any potential issues early. Regular inspections can help extend the life of your roof and prevent costly repairs down the line, especially after severe weather.
How much does a new roof cost?
The cost of a new roof varies significantly based on several factors, including the size and pitch of your roof, the type of material you choose (asphalt shingles, metal, tile, etc.), and any necessary repairs to the underlying decking. We offer free, no-obligation estimates after a thorough inspection of your roof to give you an accurate quote.
How long does a roof replacement take?
The timeframe for a roof replacement typically depends on the size and complexity of your roof. For an average-sized residential roof, it can take anywhere from 1 to 3 days. Larger or more complex roofs might take longer. We’ll give you a more precise timeline after our initial assessment.
Do you repair small leaks, or do I need a whole new roof?
We absolutely handle small leak repairs! Not every leak requires a full roof replacement. We’ll conduct a thorough inspection to pinpoint the source of the leak and determine if a targeted repair is sufficient or if more extensive work is needed.
What type of roofing materials do you work with?
We work with a wide range of roofing materials to suit various styles, budgets, and durability needs. Our most common materials include asphalt shingles (architectural and 3-tab), metal roofing, cedar shakes, and various others. We can discuss the pros and cons of each to help you make an informed decision.
Will you clean up the mess after the job is done?
Absolutely! We take great pride in leaving your property cleaner than we found it. Our crews are meticulous about cleaning up all debris, including old roofing materials, nails, and packaging, using specialized equipment to ensure a thorough cleanup. Your satisfaction, including the cleanliness of your property, is our priority.